AtlantaCincinnatiClevelandLos AngelesNashvilleNew YorkOnlineOrange CountySalt LakeSouthwest CT
Home > Help

General Questions

What is Ladies Who Launch? Who founded it?

Where can I find more information about Ladies Who Launch?

What is in your weekly newsletter?

What are LaunchTips?

Registration & Sign In Questions

How do I register with Ladies Who Launch?

I can't find the confirmation email, where is it?

I can't remember my password, what should I do?

I still can't sign in, what should I do?

When I try to register, it says my email address is already in use. What does this mean?

Account Management Questions

How do I change my password?

How do I change the email address associated with my account?

How to I change my email/newsletter preferences?

How do I update my billing information?

How can I view a list of all my purchases?

How can I view a list of events that I have signed up for?

How do I cancel my account?

Can I close my account and start a new one?

Local Community Questions

How many different locations are there?

Is there a location near me?

What do locations offer?

Can I start a Ladies Who Launch location in my area?

Learning Center Questions

What is a webinar?

How do I attend?

How are Ladies Who Launch webinars unique?

Will there be a recording after the webinar? What if I miss it?

Profile & Launchpad Questions

What is My Profile Page?

What is My Launchpad?

How do I protect my privacy?

Directory Listing Questions

What is the Ladies Who Launch directory?

What is the difference between premium and standard listings?

How do I get my free directory listing?

How do I purchase a premium directory listing?

Why do I have to wait for approval? How long does it take?

How can I delete my listing?

Classified Listing Questions

What are Ladies Who Launch classified listings?

How do I purchase a classified listing?

What are credits and how do I redeem them?

Why do I have to wait for approval? How long does it take?

How can I delete my listing?

Purchasing & Payment Questions

How secure is the purchasing process?

Why am I required to register before I can purchase anything?

Can I pay by check?

What happened to the items in my shopping cart?

How do promo codes work? Where do I get a promo code?

What will appear on my credit card statement?

How does recurring billing work if I choose the monthly option for the Platinum Program?

Platinum Membership Questions

What is the Platinum membership program? What are the primary benefits?

What is the difference between a Platinum member and a registered user?

How do I purchase a Platinum membership?

How much does it cost?

How are Platinum memberships related to locations? What if I move?

How do I manage my Platinum membership? How to I cancel it?

Workshops & Events Questions

What is a workshop? What are the benefits of attending a workshop?

How long do workshops last?

How do I attend a workshop? Where are the located?

How much do workshops cost?

Can I sign up a friend to attend a workshop?

Terms of Use & Privacy

Still Can't Find an Answer?

If you have reviewed the sections above and still can't seem to find the answer that you are looking for, then please contact us using the support request form.