How do I register on Ladies Who Launch?
I can't find the confirmation email, where is it?
It may have ended up in your junk mail folder. To prevent this in the future, you can add email@example.com to your address book or safe list. In some cases you might have to turn off any Spam filters that you have.
I can't remember my password, what should I do?
If you cannot remember your password, just click on the "Reset your password" link on the sign in page. Ladies Who Launch will send a temporary link that you can use to sign in with. You can change your password back to something you can remember by siging in and going to: Account > Change My Password.
When I try to register, it says my email address is already in use. What does this mean?
Once an email address is registered on Ladies Who Launch, it can never be reused for a different account. You may close your extra accounts by contacting firstname.lastname@example.org, but the email addresses still cannot be reused.
I'm still stuck, what can I do?
If you've tried all the above, please contact Ladies Who Launch Customer Support via our support request form and we'll help you right away. Please note that Ladies Who Launch does not currently offer phone support.
If you have reviewed the sections above and still can't seem to find the answer that you are looking for, then please contact us using the support request form.