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Home > VoIP Benefits

VoIP Benefits

February 10th, 2009 · No Comments

There are many benefits to installing a VoIP Phone system into your office. The fact that it is one of the most cost-effective choices when it comes to phone systems may be at the top of the list, but there are other factors that make VoIP appealing to consider.

VoIP can be perfect for both small and large business. Keep in mind that the number of employees your company has, as well as the system features you decide to incorporate into your phone plan, will impact the overall cost of a VoIP system. Regardless, any company can benefit from using a VoIP system instead of a traditional PSTN phone system, which can be very costly.

Companies who have more than one office location can greatly benefit from using a VoIP phone system service. As previously mentioned, VoIP sends calls over the Internet, which means that different offices can be connected through the use of a company-wide data network. With this convenient feature, you can call your other offices, regardless of where they are located, by simply dialing an extension.

VoIP is also a good choice for businesses that require frequent travel. A VoIP phone system will allow you to work with your phone number when you go on business trips. This is also an ideal feature for businesses that change locations on a regular basis.

Voice over IP phone system features

There are several features that come standard with a VoIP phone system service at no additional cost. You may also be able to customize your phone service to your business needs with any additional features your VoIP services provider offers.

Some features that may come standard with your VoIP system include:

  • Voicemail – In the event that you miss a call, the caller can leave a message for you on your
    phone.
  • Caller ID – The name and number of the person that is calling you will appear on your phone’s screen. This can prevent answering unwanted calls.
  • 3-way calling – Gives you the ability to simultaneously talk to three people, while allowing them to talk to each other as well.
  • Call blocking – Allows you to prevent specific phone numbers that you place on a list from calling you.
  • Call forwarding – Calls made to your office phone can be forwarded to a co-worker’s office, your cell phone, an additional line you may have, etc., or straight to your voicemail.
  • Last number redial – You can dial the last number that you called with the simple push of a button.
  • Fax – You have the ability to fax documents using your VoIP line.
  • Additional feature may include:

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  • Hold music – You will be able to choose customized music that callers will hear when they are placed on hold.
  • Conferencing – You can easily conduct both video and telephone conferences.
  • Find me/follow me – This unique feature will allow your office to receive a single phone call on a number of different phones. If you are unable to answer your desk phone, additional phones in other office locations, or even your cell phone, will ring. This can dramatically decrease the number of missed calls.
  • Outlook integration – You can click and send calls from your Outlook e-mail application.
  • Softphone support – You can use softphone software on your personal computer, which is ideal for business trips or working from home.
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