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General Questions

What is Ladies Who Launch? Who founded it?

Where can I find more information about Ladies Who Launch?

What is in your weekly newsletter?

What are LaunchTips?

Registration & Sign In Questions

How do I register with Ladies Who Launch?

I can't find the confirmation email, where is it?

I can't remember my password, what should I do?

I still can't sign in, what should I do?

When I try to register, it says my email address is already in use. What does this mean?

Account Management Questions

How do I change my password?

How do I change the email address associated with my account?

How to I change my email/newsletter preferences?

How do I update my billing information?

How can I view a list of all my purchases?

How can I view a list of events that I have signed up for?

How do I cancel my account?

Can I close my account and start a new one?

Local Community Questions

How many different locations are there?

Is there a location near me?

What do locations offer?

Can I start a Ladies Who Launch location in my area?

Learning Center Questions

What is a webinar?

How do I attend?

How are Ladies Who Launch webinars unique?

Will there be a recording after the webinar? What if I miss it?

Profile & Launchpad Questions

What is My Profile Page?

What is My Launchpad?

How do I protect my privacy?

Directory Listing Questions

What is the Ladies Who Launch directory?

What is the difference between premium and standard listings?

How do I get my free directory listing?

How do I purchase a premium directory listing?

Why do I have to wait for approval? How long does it take?

How can I delete my listing?

Classified Listing Questions

What are Ladies Who Launch classified listings?

How do I purchase a classified listing?

What are credits and how do I redeem them?

Why do I have to wait for approval? How long does it take?

How can I delete my listing?

Purchasing & Payment Questions

How secure is the purchasing process?

Why am I required to register before I can purchase anything?

Can I pay by check?

What happened to the items in my shopping cart?

How do promo codes work? Where do I get a promo code?

What will appear on my credit card statement?

How does recurring billing work if I choose the monthly option for the Platinum Program?

Platinum Membership Questions

What is the Platinum membership program? What are the primary benefits?

What is the difference between a Platinum member and a registered user?

How do I purchase a Platinum membership?

How much does it cost?

How are Platinum memberships related to locations? What if I move?

How do I manage my Platinum membership? How to I cancel it?

Workshops & Events Questions

What is a workshop? What are the benefits of attending a workshop?

How long do workshops last?

How do I attend a workshop? Where are the located?

How much do workshops cost?

Can I sign up a friend to attend a workshop?

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Still Can't Find an Answer?

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